Privacy Policy

At Oop Scoop, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

By using our services and website (oopscoop.com), you agree to the practices described here.

To provide you with great pet waste removal service, we may collect:

• First and last name
• Mailing and physical address
• Email address
• Phone number
• Property details (gate locations, areas for cleaning)
• Info about your pets (names, birthdays)

If you purchase our services, we also collect billing and payment info to complete transactions securely.

We may also gather non-personal data like age, gender, and general location.

We use your data to:

• Provide and improve our pet waste removal services
• Communicate updates and special offers
• Maintain accurate records and improve customer service
• Send marketing communications about relevant services

We do not sell, rent, or lease your information to third parties.

However, we may share your data with trusted partners who help us with:

• Sending email or postal communications
• Processing payments
• Conducting surveys
• Advertising and analytics (Google Ads, Meta, etc.)

These partners are required to protect your information and only use it for services provided to Oop Scoop.

Our site uses cookies to give you a better experience. Cookies may store your name, email, and website info when you leave a comment to make future visits easier.

Login cookies last up to two weeks if you select "Remember Me" and are deleted when you log out.

We use Google Analytics and other tools to understand how visitors use our website and to improve our services.

We may enable features like Google Signals and User-Provided Data collection. This lets us send consented, hashed customer data (like email or phone number) in a privacy-safe way to improve ad accuracy and conversion tracking.

Data shared this way cannot be used by Google to personally identify you. You can opt out of Google Analytics tracking or personalized ads anytime via your Google account settings.

We use automation tools to streamline communication, including SMS, email, and digital advertising.

For example, form submissions may trigger follow-up messages, appointment reminders, or promotional offers.

We retain comments and their metadata indefinitely to recognize follow-up comments.

Registered users can view, edit, or delete their personal information (except their username). Website administrators also have access to this data.

If you have an account or have left comments, you can:

• Request an exported file of the data we hold about you
• Ask us to delete your personal data

We'll honor deletion requests except for data we need for administrative, legal, or security purposes.

We protect your data with SSL protocol and other industry-standard security measures.

However, no data transmission over the Internet is 100% secure. By using our site, you acknowledge these inherent risks.

We do not knowingly collect data from children under 13.

If you're under 13, please ask a parent or guardian for permission before using this site.

We may update this policy as needed. Significant changes will be announced via email or a notice on our website.

Continued use of our site after changes means you accept the updated policy.

Questions about your privacy? We're here to help.