Oop Scoop

Privacy Policy | Oop Scoop Pet Waste Removal

Privacy Policy

How we collect, use, and protect your information

Effective Date: April 7, 2026
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Protecting Your Information

At Oop Scoop, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

By using our services and website (oopscoop.com), you agree to the practices described here.

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What We Collect

To provide you with great pet waste removal service, we may collect:

  • First and last name
  • Mailing and physical address
  • Email address and Phone number
  • Property details (gate locations, areas for cleaning)
  • Info about your pets (names, birthdays)

If you purchase our services, we also collect billing and payment info to complete transactions securely.

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How We Use Your Information

We use your data to:

  • Provide and improve our pet waste removal services
  • Communicate service updates, appointment reminders, and account notifications
  • Maintain accurate records and improve customer service
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Sharing Your Information

We do not sell, rent, or lease your information to third parties.

We share your data with trusted partners only as necessary to provide our services, such as processing payments or sending service-related communications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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Cookies

Our site uses cookies to give you a better experience. These store your preferences to make future visits easier.

Embedded Content: Pages on our site may include content (videos, images) from other websites. These behave as if you visited those sites directly and may collect data per their own privacy policies.

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Analytics & Advertising

We use Google Analytics and other tools to understand how visitors use our website and to improve our services. You can opt out of personalized ads anytime via your Google account settings.

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Communications

We use automation tools to streamline service communication, including SMS and email for appointment reminders or account notifications.

When you provide your phone number through our website forms and check the consent box, you agree to receive SMS messages from Oop Scoop regarding service updates and account notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.

Opt Out Anytime:
β€’ SMS: Reply STOP to unsubscribe
β€’ Email: Click "Unsubscribe" at the bottom of any message
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Data Retention

We retain personal information only for as long as necessary to provide our services or to comply with administrative, legal, or security obligations.

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Your Rights

You may request an exported file of the data we hold about you or ask us to delete your personal data. We will honor deletion requests except for data required for administrative, legal, or security purposes.

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Security

We protect your data with SSL protocol and other industry-standard security measures. While we strive for 100% security, no internet transmission is entirely without risk.

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Children's Privacy

We do not knowingly collect data from children under 13. If you are under 13, please ask a parent or guardian for permission before using this site.

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Policy Changes

We may update this policy as needed. Continued use of our site after changes means you accept the updated policy.

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Contact Us

Address
705 Brook Drive
Newark, DE 19713
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